Ko kambani yako ine Chief Happiness Officer? Tsvaga zvese nezve mukuru ane basa rekusimudzira mushandi mufaro!
Unofara mubasa rako here? Uyu mubvunzo une simba unogona kukutungamira kuti ufunge nezve akasiyana hunhu maererano bhizinesi uye consumer email rondedzero nebasa rako rehunyanzvi kana nharaunda yaunozviita. Vanhu vazhinji havafarire zvavanoita kana, kazhinji, havadi ecosystem yakavapoteredza. Uye ndosaka chimiro cheMukuru Werufaro Officer (CHO) chakabuda.
Nyika dzakawanda, seDenmark , dzakatoona kuti kuchengetedza vashandi vavo kufara ndiyo nzira yakanakisisa yekuchengetedza zvibereko nemigumisiro yakanaka. Asi tsika iyi ichangotanga pachiitiko cheBrazil uye tinoda kuti iwe uzive zvakawanda nezvazvo.
Saka, ngatisvike pane iyo pfungwa, todaro? Yave nguva yekuona kuti mufaro wesangano unodyidzana sei neramangwana rebasa uye kuti basa reCHO chii mumamiriro ezvinhu aya. Nakidzwa nekuverenga!
Chii chinorevei?
Pamberi pechinhu chipi nechipi, tinofanira kunzwisisa kuti Mukuru Mukuru Werufaro chii. Chaizvoizvo, uyu ndiye mutungamiri akazvarwa, nyanzvi ine hunyanzvi hwekukurudzira uye kutungamira vanhu kune yavo yakanakisa mhedzisiro, kana, mukududzira chaiko, mukuru wemufaro mukuru.
Basa rayo guru mukati mekambani kunzwisisa mamiriro emufaro wevashandi vayo, kuona kuti ndezvipi zvinokurudzira izvo zvingawedzera kugutsikana kweaya nyanzvi uye kunzwisisa maitiro ekuita izvi. Ehe, kune rimwe divi, ibasa rako zvakare kuratidza kuti basa rako rinokwanisa kuunza zvakakosha kudzoka kune bhizinesi mhedzisiro.
Kunyangwe pasina kudzidziswa kwakananga kuti uve CHO, masangano mazhinji atanga kugadzira makosi anogadzirira nyanzvi kuti dzitarise zvinhu zvakakosha uye mabasa ebasa iri. Saka, pamusoro pekugona zvese zvaunoda kuziva nezve bhizinesi manejimendi , iwe uchiri kufanirwa kuve mukuru nevanhu uye zvishuvo zvavo.
Ndeapi mabasa eChief Happiness Officer?
Nekuti isu tisina kujaira basa iri, zvakajairika kunzwa kuvhiringika pamusoro pemabasa edu. Kana iri nyaya yako, usanetseka. Ziva kuti mukuru mukuru werufaro - kana mukuru werufaro, sekuzivikanwa kwaanoitwa - ane basa rekuchengeta vanhu vachifara.
Hazvirevi kuti munhu wese anofanira kumuda. Muchokwadi, iri ibasa rekuongorora uye zano pane yeakanaka muvakidzani mutemo pachayo. Naizvozvo, mabasa ayo anosanganisira mabasa akadai se:
- kutsvagisa uye kuongororwa kwemazinga emufaro mukambani;
- kuvandudzwa kwemaitiro anowedzera kugutsikana uye mufaro kubasa;
- kugadzirwa kwezvirongwa zvekuita zvinonyatso kuvandudza metrics.
Kusiyana nezvazvingaita, iri harisi basa riri nyore. Chaizvoizvo, makambani ari kuwedzera kuda kana achihaya nyanzvi dzevashandi vavo. Asi chii chavanodisa kupa mukutsinhana naikoku? Uyu ndiwo mubvunzo wepakati wemutungamiriri werufaro.
Kana sangano richida kuti vashandi varo vafare uye vakurudzirwe, rinoda kutsvaga izvo vanhu vanoda uye kuvapa. Kupesana nezvinofungwa nevakawanda, izvi hazviwanzo kubatanidzwa nemuhoro wepamusoro kana mabhonasi anogara aripo. Muzviitiko zvakawanda, zvine chekuita nenyaya dzisingabatike, dzakadai semamiriro ekunze akanaka ehurongwa netsika , kuzivikanwa uye kunyangwe kuzvitonga.
Sezvo kambani yega yega inoumbwa nezvikwata zvakasiyana, zvine zvakasarudzika zvinokurudzira, zviri kumukuru wemufaro izvo zvichashanda zvakanyanya mune yega yega.
Chii chakakosha cheCHO?
Chokwadi ndechekuti Mutungamiriri Mukuru weMufaro anogona kuita zvese pakurudziro yechikwata uye pane manejimendi ehutano hwepfungwa kubasa , semuenzaniso. Nzvimbo yebasa rako inonyanyoenderana nezvinodiwa neboka rega rega.
Sezvawaona, mufaro kubasa hausati uchizotsamira pamari yakawedzerwa nguva dzose. Kazhinji, ingori mubvunzo wekugara zvakanaka uye kunaka kwehupenyu munzvimbo ino. Mune mamwe mazwi, zvinoreva kuti ruzivo rwevanobatanidzwa runokosha zvikuru.
Fungidzira, semuenzaniso, kuti kunze kwemuhoro wakanaka, mushandi anoda kuve nerusununguko uye kuzvimiririra kwekukwanisa kusiya basa kune shanduko kugadzirisa nyaya dzemunhu, semuenzaniso. Kana kuti, kuti arambe achigutsikana, anoda zvinhu zvinozomunetsa.