That way, the next time he needs a product you're offering, he'll be happy to get the discount from your online store instead of your competitor. Set goals for your team When it comes to increasing trust in your brand, just an online chat is powerful, but what's most important is having a well-trained team focused on closing sales. Have your chat representatives carry your company's method of handling visitors into each chat session.
Set realistic goals for your team and help them Mexico Phone Number understand the importance of providing high-quality customer service. JivoChat can also help with this. By collecting and viewing all chat sessions information on one platform, you can easily track how well your agents are performing and better understand your audience's behavior. Your team must be trained to receive critical feedback on offers and services and pass it on to the responsible department.
Start earning up to 30% in recurring commissions with JivoChat Affiliate ! Set Goals Get a professional looking website for mobile use Before installing an online chat on your website, you should make sure that its overall appearance and design is attractive. Visitors will definitely judge your company based on their first impressions, you don't want them to be negative. Also, another critical aspect is that your website must be mobile compatible.